Subscription Billing Platform
Automated recurring billing with intelligent retry and revenue recovery
Payment failures reduced by 36%
Revenue collection improved by 27%
Billing operations time reduced by 71%
Overview
Subscription businesses leak revenue through failed payments that aren't retried intelligently, manual cancellation handling, and billing disputes caused by confusing invoices. We built an automated subscription billing platform that handles the entire customer billing lifecycle — from initial charge to renewal, dunning, and customer account management — without requiring manual intervention.
The Challenge
Recurring billing and subscription management required extensive manual intervention, resulting in payment failures going unaddressed, revenue loss, and customer churn from billing friction.
The Solution
Implemented automated subscription billing, smart dunning, invoicing, payment retries, and a full customer account management portal.
How We Approached It
Billing Logic Design
Mapped every billing scenario — upgrades, downgrades, pauses, cancellations, refunds — and encoded them precisely before development began.
Stripe Integration
Implemented Stripe Billing with webhooks for real-time payment event processing and customer portal integration.
Dunning Automation
Built an intelligent dunning sequence that retries failed payments on an optimised schedule and sends contextualised customer emails.
Revenue Reporting
Delivered MRR, churn rate, and payment failure dashboards so finance teams have live visibility into subscription health.
Key Features Built
Results & Impact
Payment failures reduced by 36%
Revenue collection improved by 27%
Billing operations time reduced by 71%
Technologies
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